Last Updated: 8/3/2025
1. Information We Collect
When you contact us for semi truck diesel repair or towing services in Elko, Nevada, we collect information you provide directly to us, including:
- Contact information (name, phone number, email address)
- Location information for emergency service requests
- Semi truck information (make, model, year, license plate, DOT number)
- Service details and breakdown descriptions
- Fleet account information (if applicable)
2. How We Use Your Information
We use the information we collect to:
- Provide and coordinate diesel repair and towing services in Elko, Nevada
- Dispatch emergency response teams to I-80 and Northeast Nevada locations
- Communicate with you about service requests and arrival times
- Process payments and maintain service records for fleet accounts
- Improve our semi truck service offerings and customer experience
- Comply with DOT and Nevada state regulations
3. Information Sharing
We may share your information with third-party service providers who assist us in providing services, including:
- Independent contractors who perform diesel repair and towing services
- Payment processing companies for fleet billing
- Emergency services and law enforcement when required by law
- Insurance companies for accident recovery services
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.
5. Your Rights
You have the right to:
- Access and update your personal information
- Request deletion of your personal information
- Opt out of marketing communications
- File a complaint with relevant authorities
6. Third-Party Services
This website serves as a marketing platform connecting customers with independent service providers. We are not responsible for the privacy practices of third-party contractors who provide actual diesel repair and towing services.
7. Contact Information
If you have questions about this Privacy Policy or our data practices, please contact us through our website contact form or call our main service line.
8. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.